iTunes Shopping Cart Error 5002

A lot of people found they couldn’t get into their shopping cart for the last few days. They got an error from iTunes that said 5002, indicating a mysterious server error. Users could access the store and they could add items to their cart. They could even switch out of shopping cart mode and make purchases.

It’s happened before, it’ll probably happen again.

Murphy’s cart came back today. If you’ve got a lot of stuff in there you might want to make a backup of the list. Select the cart, go to the File menu and click Print. Choose “Song listing” and iTunes will make you a snazzy looking printout. Save it as a PDF or print it out for your fridge. Maybe you’ll work harder and save up for all those Fergie songs you want.

Murphy’s list was intact when the cart came back. But you never know - like anything in your online universe it could get lost. According to some reports users who called Apple to reset their cart lost the contents.

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